Goodbye, One Hour of My Life…

I just spent one hour waiting for my prescriptions at Long’s.  I guess this is what we can expect after the CVS takeover.  The “refill-by-phone” interface is better now under CVS, but the system breaks down on the human side of the equation.  I still do find it a little difficult to believe that things got so unimaginably busy today that they didn’t have the opportunity to pull my two simple, common prescriptions before the 17:30 ETA that the phone machine quoted me.  There is a reason I call the prescription in – so I don’t have to waste an hour of my life sitting in an infecto-pandemic chair.  WTF?!