{"id":1837,"date":"2009-01-29T17:12:04","date_gmt":"2009-01-30T03:12:04","guid":{"rendered":"http:\/\/www.studionewmedia.com\/blog\/?p=1837"},"modified":"2009-01-29T17:12:04","modified_gmt":"2009-01-30T03:12:04","slug":"fox-flux-mtb-helmet-update","status":"publish","type":"post","link":"https:\/\/studionewmedia.com\/blog\/index.php\/2009\/01\/29\/fox-flux-mtb-helmet-update\/","title":{"rendered":"Fox Flux MTB Helmet Update"},"content":{"rendered":"

Original article is here<\/a><\/p>\n

\"\"<\/a>On this past Saturday\u00e2\u20ac\u2122s ride, the chinstrap buckle stopped working. It would \u00e2\u20ac\u0153click\u00e2\u20ac\u009d, but any pressure would result in the buckle popping open and the strap coming loose. I discovered this at the beginning of the ride to my dismay, but rode anyway despite the danger. I emailed Fox on Monday, but they replied with a stock, \u00e2\u20ac\u0153please call our 1-800 number so we can sell you the replacement part\u00e2\u20ac\u009d message. When I asked if this was a warranty issue, they replied with a cut-and-paste of their warranty policy, indicating that I should take it back to the dealer. Seems like they\u00e2\u20ac\u2122re all \u00e2\u20ac\u0153corporate\u00e2\u20ac\u009d and don\u00e2\u20ac\u2122t handle customer service issues in the same proactive manner as some companies still rooted in their sport do nowadays (Burton<\/em> and HopeTech USA<\/em> are good examples of companies with excellent customer service).<\/p>\n

The rubber keeper for the loose strap ends is gone. The rubber apparently failed and it fell off between this past ride and the ride before.<\/p>\n

The fox head logo decals on the rear quarters of the helmet are applied over a fairly significant plane change in the sculpting of the helmet microshell, so there were wrinkles and lift-off when the helmet was new. There are a couple of missing sections of the logo now. That\u00e2\u20ac\u2122s made in the PRC<\/em> attention to detail.<\/p>\n

The fitting pads are staying in place fine and are comfortable. The little adhesive Velcro dots that retain them were randomly arranged in typical low-bidder fashion, but after peeling them off carefully and reinstalling them, all is good. It would have been nice if the multiple small pads were one large, articulated pad like the one found in the Giro Xen<\/em> for ease of cleaning.<\/p>\n

\"\"<\/a>This helmet suffers from freshman syndrome<\/em>. It has a bunch of good features and a strikingly good design, but there are some details that were neglected in the rush to production. It is definitely bulky. Many finish items are poorly made or poorly assembled or installed. I\u00e2\u20ac\u2122m confident that most of these issues will be ironed out in the next generation helmet. I have solved both the buckle and keeper issue by switching out to a buckle off of an old Giro Xen, and getting an appropriate $0.79 USD o-ring from City Mill. I give up on dealing with the suit mentality<\/em> at Fox, so I\u00e2\u20ac\u2122m done with the whole \u00e2\u20ac\u0153warranty\u00e2\u20ac\u009d question. I won\u00e2\u20ac\u2122t miss getting an identical replacement questionable made in the PRC<\/em> buckle \u00e2\u20ac\u201c the replacement is far superior to the original. Considering this is a potential safety issue, I will drop my original review<\/a> assessment a point.<\/p>\n

Made in the PRC<\/p>\n

Revised to “Recommended” from “Highly Recommended”<\/p>\n

Revised to Three out of four techno monkeys<\/p>\n","protected":false},"excerpt":{"rendered":"

Original article is here On this past Saturday\u00e2\u20ac\u2122s ride, the chinstrap buckle stopped working. It would \u00e2\u20ac\u0153click\u00e2\u20ac\u009d, but any pressure would result in the buckle popping open and the strap coming loose. I discovered this at the beginning of the ride to my dismay, but rode anyway despite the danger. I emailed Fox on Monday, […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[5,12,13],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paJYlx-tD","_links":{"self":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1837"}],"collection":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1837"}],"version-history":[{"count":0,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1837\/revisions"}],"wp:attachment":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}