{"id":2645,"date":"2009-06-27T21:45:46","date_gmt":"2009-06-28T07:45:46","guid":{"rendered":"http:\/\/www.studionewmedia.com\/blog\/?p=2645"},"modified":"2009-06-27T21:45:46","modified_gmt":"2009-06-28T07:45:46","slug":"rws-service","status":"publish","type":"post","link":"https:\/\/studionewmedia.com\/blog\/index.php\/2009\/06\/27\/rws-service\/","title":{"rendered":"RWS Service"},"content":{"rendered":"<p><a href=\"http:\/\/www.studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_teeth.jpg\" target=\"_blank\"><img data-attachment-id=\"2646\" data-permalink=\"https:\/\/studionewmedia.com\/blog\/index.php\/2009\/06\/27\/rws-service\/rws_teeth\/\" data-orig-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_teeth1.jpg\" data-orig-size=\"800,600\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;Canon PowerShot SD1100 IS&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1245433603&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;6.2&quot;,&quot;iso&quot;:&quot;80&quot;,&quot;shutter_speed&quot;:&quot;0.16666666666667&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"rws_teeth\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_teeth1-300x225.jpg\" data-large-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_teeth1.jpg\" loading=\"lazy\" class=\"alignleft size-medium wp-image-2646\" style=\"float: left; margin: 5px;\" title=\"rws_teeth\" src=\"http:\/\/www.studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_teeth-300x225.jpg\" alt=\"rws_teeth\" width=\"200\" height=\"150\" \/><\/a><a href=\"http:\/\/www.studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_handle.jpg\" target=\"_blank\"><img data-attachment-id=\"2647\" data-permalink=\"https:\/\/studionewmedia.com\/blog\/index.php\/2009\/06\/27\/rws-service\/rws_handle\/\" data-orig-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_handle1.jpg\" data-orig-size=\"800,600\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;Canon PowerShot SD1100 IS&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1245436160&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;6.2&quot;,&quot;iso&quot;:&quot;80&quot;,&quot;shutter_speed&quot;:&quot;1&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"rws_handle\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_handle1-300x225.jpg\" data-large-file=\"https:\/\/studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_handle1.jpg\" loading=\"lazy\" class=\"alignright size-medium wp-image-2647\" style=\"float: right; margin: 5px;\" title=\"rws_handle\" src=\"http:\/\/www.studionewmedia.com\/blog\/wp-content\/uploads\/2009\/06\/rws_handle-300x225.jpg\" alt=\"rws_handle\" width=\"200\" height=\"150\" \/><\/a>Two weekends ago, I stripped out the handle on the front RWS thru-bolt on my DT-Swiss 240 front hub. Everything was tight enough for the ride, but I had to switch the good rear handle over to the front in order to remove the front wheel so the bike would fit in the FJ80. I emailed DT on Saturday night, they passed my message along to DT-USA, and by Monday morning Hawaii-time, I had a response! After confirmation as to which skewer it was, David over at DT-USA\u00e2\u20ac\u2122s Colorado office put a new handle in the mail for me. It arrived on Thursday morning and I was good to go for the weekend ride! Now that\u00e2\u20ac\u2122s great after-purchase service! Jeff has had extremely good results from DT-Swiss service-wise on previous occasions also. Not only do they make exceptionally good products, they back them up with great follow-up service.<\/p>\n<p>Four out of four customer service monkeys<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two weekends ago, I stripped out the handle on the front RWS thru-bolt on my DT-Swiss 240 front hub. Everything was tight enough for the ride, but I had to switch the good rear handle over to the front in order to remove the front wheel so the bike would fit in the FJ80. I [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[5,13],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paJYlx-GF","_links":{"self":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/2645"}],"collection":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=2645"}],"version-history":[{"count":0,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/2645\/revisions"}],"wp:attachment":[{"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=2645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=2645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studionewmedia.com\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=2645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}